me777 app Privacy Policy

me777 app ("the platform", "we", "us") is an online gaming platform serving players in the Philippines. We are committed to protecting the personal information of every player who registers and uses our services. This Privacy Policy describes the types of information we collect, how we use and protect that information, and the rights available to you as a data subject.

This policy applies to all personal information collected through the me777 app website, mobile experience, and any communication channels used to interact with our support team. It should be read alongside our Terms & Conditions and Responsible Gaming policy, which together govern your relationship with the platform.

We collect personal information from you at different stages of your interaction with me777 app. The categories of information we may collect include:

We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Financial information is limited to what is necessary to process deposits and withdrawals in Philippine Peso — we do not store full payment account credentials beyond what is required for transaction verification.

me777 app uses the personal information we collect for the following purposes:

• Account management: Creating and maintaining your account, verifying your identity, and managing your account security including OTP verification.
• Transaction processing: Processing deposits and withdrawal requests in PHP via Philippine bank transfers and registered e-wallets.
• KYC and compliance: Verifying your identity as required before processing withdrawals and to comply with applicable regulations regarding online gaming and financial transactions.
• Platform operations: Providing access to all features of the me777 app platform including the game lobby, sports betting, live casino, eBingo, and promotions.
• Security and fraud prevention: Monitoring account activity for signs of fraud, bonus abuse, unauthorised access, or money laundering, and taking appropriate action where required.
• Responsible gaming: Tracking gameplay and spending patterns to support responsible gaming tools such as deposit limits, session reminders, and self-exclusion requests.
• Customer support: Responding to enquiries, resolving disputes, and maintaining records of support interactions.
• Marketing communications: Sending promotional offers and platform updates to players who have opted in to receive them. Players may opt out at any time.
• Platform improvement: Analysing usage data to improve the platform's performance, content, and user experience.

We process your personal information only for the purposes listed above. We will not use your data for purposes that are incompatible with these stated uses without notifying you and, where required, obtaining your consent.

me777 app does not sell your personal information. We may share your information with third parties only in the following limited circumstances:

• Payment processors: Information required to process deposits and withdrawals is shared with Philippine banking and e-wallet payment processing partners. These partners are bound by their own privacy and security obligations.
• KYC and verification services: Identity verification may involve sharing your submitted documents with authorised identity verification service providers for the purpose of confirming your eligibility to play.
• Game content providers: Technical information such as device type and session data may be shared with game software providers integrated into the me777 app platform to support game functionality. These providers do not receive personally identifiable information beyond what is technically necessary.
• Legal and regulatory obligations: We may disclose your information to competent authorities or regulatory bodies where we are legally required to do so, or where disclosure is necessary to prevent fraud or criminal activity.
• Business transfers: In the event of a merger, acquisition, or restructuring affecting me777 app, personal data held by the platform may be transferred as part of that process. Affected players will be notified as required by applicable law.

We require all third parties who receive your personal information to handle it securely and in accordance with applicable privacy standards. We do not authorise them to use your data for their own marketing or commercial purposes.

me777 app applies technical and organisational security measures appropriate to the nature of the data we hold. These include:

• SSL/TLS encryption on all data transmitted between your device and the platform.
• OTP verification for account logins on new devices and for all withdrawal requests.
• Biometric login support on compatible Android and iOS devices to reduce reliance on typed passwords.
• Restricted internal access — only authorised team members with a specific operational need can access your personal data.
• Regular security reviews of platform infrastructure and data handling processes.

Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account. For guidance on account security, see the security section in our Terms & Conditions.

We retain your personal information for as long as your account is active and for a reasonable period after account closure, as required to comply with our legal and regulatory obligations — which may include anti-money laundering record-keeping requirements and financial transaction records.

Specific retention periods vary by data type:

• Account and identity records are retained for the duration of your account and for a minimum period after closure as required by applicable law.
• Transaction records including deposit and withdrawal history are retained for the period required by financial and anti-money laundering regulations.
• Support communications are retained for a reasonable period to support dispute resolution and service improvement.
• Technical and usage data is typically retained in aggregated or anonymised form after the purpose for which it was collected has been fulfilled.

Once data is no longer required for any legitimate purpose and no legal retention obligation applies, we securely delete or anonymise it.

me777 app uses cookies and similar tracking technologies to support the operation of the platform and to improve your experience. Cookies are small data files stored on your device when you visit the site.

The types of cookies used on me777 app include:

• Essential cookies: Required for the platform to function — including session management, authentication, and security features. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies: Remember your preferences such as language and display settings to provide a more personalised experience.
• Analytics cookies: Help us understand how players use the platform — pages visited, session duration, and features accessed — so we can improve the service. This data is collected in aggregate and is not linked to your personal identity.

You can manage or disable non-essential cookies through your browser settings. Note that disabling some cookies may affect the functionality of the platform. me777 app does not use third-party advertising cookies or cross-site tracking for advertising purposes.

As a player on me777 app, you have the following rights regarding your personal information. To exercise any of these rights, contact our support team through the live chat on the platform or via email at [email protected].

We will respond to verified data rights requests within a reasonable timeframe. Some requests may be limited where legal or regulatory obligations require us to retain certain records.

me777 app is strictly for players aged 21 years and above. We do not knowingly collect personal information from individuals under 21. If we discover that an account has been created by or on behalf of a person under 21, the account will be permanently closed and any associated personal data will be deleted in accordance with this policy, except where retention is required by law.

If you have reason to believe that a minor has created an account on me777 app, please contact our support team immediately. We take under-age access seriously and will act promptly on any verified report.

me777 app may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will update the "Last updated" date at the top of this page. We may also notify registered players through their account notification centre for significant changes.

Your continued use of the me777 app platform after any changes to this policy constitutes your acceptance of the revised version. We encourage you to review this page periodically to stay informed about how we handle your personal information.

If you have questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy-related concern, you can reach the me777 app support team through the following channel:

• Live chat: Available directly within the me777 app platform on both desktop and mobile.
• Email: [email protected] — for data access, correction, or deletion requests, please include "Privacy Request" in your subject line along with your registered account details for verification.

We aim to respond to all privacy-related enquiries within a reasonable period. Complex data requests — such as full data access exports — may take longer depending on the scope of the request.